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Performance Dashboard

Performance Dashboard

The Performance Dashboard provides a comprehensive snapshot of your company’s performance and summarizes information in the Traffic Report and Status Codes Report. The Performance Dashboard is different from the older Dashboard, which is also available.
The Performance Dashboard comprises two sections:
  • The top section consists of tabs that show key performance metrics for the Delivery product, such as average bandwidth.
  • The lower section provides information about leading metrics, such as locations with the highest data transfer rate. Information is displayed in card format.
The content of the lower section does not vary when you select a different tab in the top section; the two sections are independent.
By default, data presented is an aggregate of all your company’s accounts.

Displaying the Performance Dashboard

To view the Performance Dashboard, you must set it as your default landing page.
  1. After logging into , click the Profile icon (see Menus and Icons) at the top right of the screen.
  2. Select My Account from the subsequent dropdown menu.
    The Edit My Account page is displayed.
  3. Select Performance Dashboard from the Landing Page dropdown menu.
  4. Click the Save button.
    When you next log into , the Performance Dashboard is automatically displayed.

Selecting Accounts and Date Ranges

Limit Performance Dashboard data to specific accounts and date ranges by making selections in the drop-down menus at the top of the screen:
Performance Dashboard
A - Account Selector
B - Date Range Selector
For additional information on selecting date ranges, see Selecting a Date Range.

Key Performance Metrics Tabs

The following table describes each tab.
TabDescriptionAdditional Information
ThroughputAverage data transfer rate measured in bits per secondTraffic Report: Overview Tab
Data TransferAverage amount of data transferred, measured in bytesTraffic Report: Overview Tab
RequestsAverage number of requestsTraffic Report: Overview Tab
Requests EfficiencyHow the CDN performed in terms of serving end-user requests from the cache instead of from the origin.
Expressed as a percentage according to the formula:
(Responses Served from the Cache/All Incoming Requests + All Outgoing Responses) * 100%
Traffic Report: CDN Efficiency Tab.
Data Transfer EfficiencyHow the CDN performed in terms of serving data from the cache instead of from the origin.
Expressed as a percentage according to the formula:
Responses Served from the Cache/All Incoming Requests + All Outgoing Responses * 100%
Traffic Report: CDN Efficiency Tab
ErrorsSummary of requests for content that resulted in the following non-200 status codes:
- 206
- 400
- 403
- 404
- 503

Only error codes returned for the selected account and date range are displayed.
Status Codes Report: Overview Tab, URLs Tab
ServicesData transfer rate in bits per second for each service (HTTP and HTTPS) enabled for the account.Traffic Report: Overview Tab, Details Tab, Geography Tab
In the Traffic Report, services are referred to as “Protocols.”
If traffic has not been generated for an account, indicators are displayed in the tab headers:
- The words “Not available” are displayed for the Errors and Services tabs.
- The other tabs display a zero.

Working with Tabs

Each tab displays data for the metric displayed in the tab name.
The average of the tab’s metric for the selected accounts and date range is displayed below the tab name.
If a metric has not been produced for the selected account and reporting period, the message “Not available” is displayed.
In the Throughput, Data Transfer, and Requests tabs, a toggle on the right above the chart allows you to specify chart content:
ToggleDescription
IN & OUTData broken out by IN and OUT where:

- IN is traffic coming into the CDN from customer origins.
- OUT is traffic leaving through published hosts to the requesting client.

Chart lines are color coded and identified by labels under the chart.
TOTALSum of IN and OUT
Configure chart content by making a selection in the toggle.

Leading Metrics Cards

Each Leading Metric card displays the entities with the highest metric for the measure displayed in the card. Each card displays at most five entities; if fewer entities are available, only those are displayed. If more entities are available, you can view them in the card’s expanded view (see Working with Cards).
CardCard ContentAdditional Information
Top locationsGeographical locations from which requests for content originatedTraffic Report Geography Tab
Top URLS*URLS (non-referrer and non-published) that received requestsTraffic Report: Hosts & URLS tab.
Top URLS w/errors*URLS (non-referrer and non published) that received requests and responded with HTTP error codesStatus Codes Report: Overview Tab, URLs Tab
Top file types*Sort of file (for example ‘text/html’, ‘text/plan’) requestedTraffic Report: Hosts & URLS tab
Top referred URLs*Referrer URLs that received requestsTraffic Report: Hosts & URLS tab
Top published hosts URLs*Published hostnames that received requestsTraffic Report: Hosts & URLS tab
*Because this report uses data with daily granularity, date range selections of “Today” and “Last 24 hours” are not available (see Request Proration). Also, only the top 50 URLs per day data is shown. Data for those metrics is only in GMT-7.

Working with Cards

Each card except Top URLs w/errors includes a toggle, and all cards include an expand icon:
Card Toggle
A - Toggle
B - Expand Icon
You can take the following actions:
  • Click the toggle to switch between Requests view and Data Transfer view. Text below the toggle changes to reflect the view.
  • Click the expand icon to switch to expanded view, where data is displayed in a dialog.
  • Click the minimize icon in the dialog to switch back to minimized view.
  • Hover the pointer over a URL to view the complete URL.
If a metric has not been produced for the selected account and reporting period, the message “No data available” is displayed.