Edgio

My Account

The My Account section of Control lets you update your contact information and password. The section also lets you manage any automatically-recurring report emails and alerts you’ve created.
To view the Edit My Account page, select My Account in the Welcome dropdown.

Editing Your Profile

Your profile information is in the Profile tab, which is visible by default when you access the Edit My Account page.

Contact Information

Changing your email address does not change your user name. Control user names are permanent.

Locale & Timezone

To change the language displayed by the Control user interface, select a language from the Locale dropdown menu.
To select the default timezone for report data, choose a GMT timezone from the Time Zone dropdown menu.

Default Account

If you have more than one Account (also known as a “shortname”), you can use the Default Shortname dropdown to choose the company and account you want to be selected when you log in.
You can change the selected at any time in the / in the top ribbon.

Default Landing Page

When you first log in to Control, the Dashboard is automatically displayed, but you can configure another page to be the default. Click the Landing Page and select the desired page.
The last five passwords may not be entered as a new password. Additional details on acceptable password length and content are displayed in Control when a new password is entered.

Saving

When you’ve finished with your changes, click the Save button.

Changing your Password

To change your password:
  1. Click Change Password.
  2. Enter and confirm the new password in the fields provided.
  3. Click the Save button.
The last five passwords may not be entered as a new password. Additional details on acceptable password length and content are displayed in Control when a new password is entered.

API Shared Key

You can also view your API key or create a new one. The API key is needed if you want to access any of the APIs associated with Control.
To view your API key, click Show my Shared Key. To create a new API key, click Generate a new Shared Key.

Managing Recurring Report Emails

The Recurring Emails tab allows you to view, edit, and delete any recurring emails that you configured in the Traffic Report and the Status Codes Report.
The tab contains a list of configurations, each with the fields in the following table.
FieldDescription
ReportReport in which the email was configured.
AccountAssociated .
SubjectEmail subject as seen by recipients.
RecurrenceHow often the email is transmitted.
Last SentMost recent date and time that the report was transmitted.
On the right side of each row are icons for editing and deleting the configuration.
The tab contains pagination controls you can use to browse current configurations.

Editing a Recurring Report Email

To edit a recurring report email:
  1. Click the edit icon.
    The RECURRING EMAIL dialog is displayed. With a few differences, the selections in dialog’s fields are the same whether the email was generated from the Traffic Report or the Status Codes Report.
  2. Edit the fields using information in the Fields in the RECURRING EMAIL Dialog.
  3. Click the Save button.

Deleting a Recurring Report Email

To delete a recurring report email, click the delete icon.

Managing Alerts

The Alerts tab allows you to view, edit, and delete alerts that you created in the Traffic Report and the Status Codes Report.
The tab contains a list of configurations, each with the fields in the following table.
FieldDescription
AccountAssociated Edgio account.
PageReport in which the email was configured.
FrequencyHow often the email is sent.
ConditionThe circumstances to trigger the email.
Last SentMost recent date and time that the report was transmitted.
Each entry has an edit and delete icon on the right side of its row.

Editing an Alert

  1. Click the edit icon for the alert you wish to modify.
    The REPORT ALERT dialog is displayed.
  2. Make changes in the dialog. Not all fields are editable. See Fields in the REPORT ALERT Dialog for details.
  3. Click the Save button.

Editable Fields in the REPORT ALERT Dialog

FieldDescription / Instructions
RecipientPrimary notification recipient.
Enter a single primary recipient email.
CCStands for “carbon copy.” Additional email recipients.
Enter one email or multiple emails separated by commas.
SubjectEmail subject.
Enter the text for the email’s subject line.
MessageEmail body text.
Enter the text for the email body.
Show UI notificationIf this field is checked, then when the threshold has been crossed, Control displays an alert popup in the user interface in addition to sending an email.

Deleting an Alert

  1. Click the delete icon for the alert you wish to delete.
  2. Confirm that you want to delete the alert in the dialog that displays.