Edgio

Portal User Guide

The CMS portal is the hub through which the following tasks may be performed:
  • Track and manage on-demand content stored in the cloud.
  • Set up and monitor live channels.
  • Set up, monitor, and operate live events.
  • View analytics on live and on-demand streaming.
  • Track billing data.
  • Manage account settings.
  • Manage system settings.

Signing Up

Access to the CMS portal requires an account.
To set up and sign in to your account
  1. Sign up for an account. After which, a confirmation message will be sent to your email address.
  2. Confirm your email address by following the link provided in the confirmation message.
  3. Log in to the CMS using the credentials provided during account sign up.

Authentication

Authenticate to the CMS portal using your:
  • User Name: Your user name is typically set to your email address. Define a new email address from the Account Settings page.
  • Password: Change your password by clicking “Reset password” from the Account Settings page.
    Specify a password that:
    • Contains at least one of each of the following types of characters:
    • Upper-case letters
    • Lower-case letters
    • Numbers
    • Symbols
  • Contains at least eight characters.
  • Is different from your current password.
Your account is automatically locked for 30 minutes after six consecutive unsuccessful log in attempts. Manually unlock your account by changing your password.
Resetting your password will redirect you to an {{ IDENTITY }} page hosted on {{ UPLYNK_PORTAL_URL }}.

{{ IDENTITY }} FAQs

What is {{ IDENTITY }}?
{{ IDENTITY }} is a single sign-on (SSO) and {{ IDENTITY }} management solution.
What does {{ IDENTITY }} have to do with my credentials?
Each Edgecast property uses {{ IDENTITY }} to authenticate and authorize access.Each user account in an Edgecast property is actually an {{ IDENTITY }} user account.
Although an Edgecast property may allow updates to user names, passwords, or both, it delegates user account administration to {{ IDENTITY }}.>
What is an Edgecast property? An Edgecast property identifies one of the following self-service portals:
  • CDN (my.edgecast.com)
  • Transact (my.transactcdn.com)
  • Streaming (cms.uplynk.com)
  • {{ IDENTITY }} dashboard (manage.vdms.io)
  • Partners Only: PCC (partner.edgecast.com)
  • Wholesalers Only: WCC (wholesale.edgecast.com)
Our {{ IDENTITY }} solution controls authentication and authorization to the above portals.
Will I also be logged into {{ IDENTITY }} upon logging in to an Edgecast property?
Yes.
Will I also be logged out of {{ IDENTITY }} upon logging out of an Edgecast property?
Yes. Logging out of {{ IDENTITY }} will not log you out from an active Edgecast property session. If you have an active Edgecast property session, then you will also need to log out of each desired Edgecast property.
How do I log out of {{ IDENTITY }}?
Logging out of {{ IDENTITY }} will not log you out from an active Edgecast property session. If you have an active Edgecast property session, then you will also need to log out of each desired Edgecast property.
Log out of {{ IDENTITY }} by performing the following steps:
  1. Load the {{ IDENTITY }} dashboard.
    If you are prompted to log in, then you are already logged out of {{ IDENTITY }}.
  2. From your settings menu, click Logout.
  3. Click Logout.